A message from Dermalogica Founder, Jane Wurwand.



In this together – professional skincare business during the coronavirus pandemic

Skin Therapists, we invite you to watch a recording of our live stream event below where we discussed ways to manage the impact of the coronavirus pandemic on your businesses. You will hear from expert epidemiologist, Kavita K. Trivedi, MD, and our own leadership.

Part 1: In This Together – Professional Skincare Business during the Corona Virus Pandemic from Dermalogica on Vimeo.



Part 1 Agenda

Aurelian Lis – CEO Dermalogica
00:10:00 – A message from Aurelian Lis

Dr. Kavita Trivedi MD - Principal, Trivedi Consults, LLC and Attending Physician, San Francisco Veterans Administration Medical Centre
00:13:45 - Novel Coronavirus Pandemic: Where we are now

Jane Wurwand – Dermalogica Founder
01:00:00 – A message from Jane Wurwand

Tabby Zamani – Dermalogica Head of Global Education
01:02:00 - Managing Business Disruption

Heather Hickman – Dermalogica Senior Director of U.S. Education
01:04:00 – Staying connected through the power of pro skin

JR Little – Dermalogica Global Head of Marketing
01:33:00 – Activating social and digital platforms

Stuart Hill – Dermalogica CFO
01:49:00 – Business continuity financial planning



Part 2: In This Together - Professional Skincare Business during the Corona Virus Pandemic from Dermalogica on Vimeo.



Part 2 Agenda

Beth Bialko - Director of Education Development
00:09:50 – Welcome

Tabby Zamani – Dermalogica Head of Global Education
00:14:00 - Overview

Tara Vasquez - Global Curriculum Developer
00:17:40 – Savvy social media how-to's - Instagram

Jennifer Ahartz - Global Curriculum Developer
00:39:30 - Virtual client connection - Facebook

Beth Bialko - Director of Education Development
00:51:20 – Self care - Being present, positive and productive

Tiffany Louise, LCSW - Professional Therapist, Coach, Author
01:03:30 – How to cope and deal with anxiety

Beth Bialko - Director of Education Development
01:15:20 – 3 steps to client engagement

Stuart Hill – Dermalogica CFO
01:21:05 – Financial planning

Beth Bialko - Director of Education Development
01:48:00 – Education resources

A virtual gift to you
02:00:15 – Personalised yoga session





Part 3: In This Together - Professional Skincare Business during the Corona Virus Pandemic from Dermalogica on Vimeo.



Part 3 Agenda

Aurelian Lis – CEO Dermalogica
00:03:50 – Welcome

Jane Wurwand – Dermalogica Founder
00:08:20 - A message from Jane Wurwand

Tabby Zamani – Dermalogica Head of Global Education
00:18:40 – Developing Skills

Tara Vasquez - Global Curriculum Developer
00:31:50 - 'Mirror Me' Virtual Services

Heather Hickman – Dermalogica Senior Director of U.S. Education
00:50:50 – Active Business, Business Action

Beth Bialko - Director of Education Development
01:06:00 – A Clean Future

Aurelian Lis – CEO Dermalogica
01:21:30 – Dermalogica Tribe Support







Part 4: In This Together - Professional Skincare Business during the Corona Virus Pandemic from Dermalogica on Vimeo.



Part 4 Agenda

Aurelian Lis – CEO Dermalogica
00:00:01 – Welcome

JR Little – Dermalogica Global Head of Marketing
00:03:00 - Back in Touch

Aurelian Lis – CEO Dermalogica
00:13:55 – 12 steps to keep clients safe and confident

JR Little – Dermalogica Global Head of Marketing
00:23:15 - Client communication role play

Deedee Crossett – Guest Speaker
00:26:15 – Q and A









Back In Touch from Dermalogica on Vimeo.



Back In Touch Agenda

Aurelian Lis – CEO Dermalogica
00:00:55 – Welcome

Jane Wurwand – Dermalogica Founder
00:03:50 - A message from Jane Wurwand

Aurelian Lis – CEO Dermalogica
00:04:55 – Welcome continued

JR Little – Dermalogica Global Head of Marketing
00:05:15 - Communicating to customer

Louis Chabert – Senior Director Global Service Innovation
Heather Hickman - Senior Director Education USA

00:15:00 – Services for post-quarantine

Dr Angela Murphy – VP Research, Development and Global Education
Monika Panel - Global Product Innovation Manager

00:23:40 - Safety and Skin Health products

Aurelian Lis – CEO Dermalogica
00:28:45 – Sumary + Q and A



}}

Assets

Clean Touch Programme
Online Partnership Programme Banners
Social Media Assets and Zoom Backgrounds
Mirror Me Social Assets
Presentation: Novel Coronavirus Pandemic - Where we are now (Dr. Kavita K. Trivedi)
Presentation: Stay connected through the power of PRO Skin
Presentation: Activating Social and Digital Platforms
Presentation: Business Continuity Financial Planning



Latest resources for our industry on COVID-19

Ministry of Health NZ - COVID-19
Unite against COVID-19 - Financial Support
Timely - COVID-19 Resource Hub



Workplace Wellbeing COVID-19 Resources

Covid-19 - If you think you have Covid-19
Covid-19 Symptoms
Guide to living with worry and anxiety amidst global uncertainty
Tips to keep your body and mind well
Reducing stress during lockdown





Kavita K. Trivedi, MD, Principal (Part 1)


Dr. Trivedi is the founder of Trivedi Consults, LLC and Adjunct Clinical Assistant Professor of Medicine at Stanford University School of Medicine. Since 2011, Dr. Trivedi has been an attending physician in the Emergency Room at the San Francisco Veterans' Administration Medical Center. She has also been actively involved with the Society of Healthcare Epidemiology of America (SHEA) since 2010 and currently serves as a member of the PPGA Committee. She is the original Course Director for SHEA's course Primer on Healthcare Epidemiology, Infection Control and Antimicrobial Stewardship: An Online Course for ID Fellows. She was a member of the ID Week Planning Committee 2015-2018 and served as the Vice-Chair of the SHEA Antimicrobial Stewardship Committee from 2015-2017. Since September 2014, she also functions as the Infection Control Committee Chair at Sutter Tracy Community Hospital.

Previously, Dr. Trivedi was the Public Health Medical Officer of the Healthcare Associated Infections Program at California Department of Public Health where she created, managed and led the California Antimicrobial Stewardship Program Initiative. Prior to CDPH, Dr. Trivedi served as an Epidemic Intelligence Service Officer in the United States Public Health Service with CDC's Enteric Diseases Epidemiology Branch in Atlanta, Georgia. Dr. Trivedi served on the antimicrobial resistance working group for the President's Council of Advisors on Science and Technology. She is the author of many publications related to limiting antimicrobial resistance and promoting antimicrobial stewardship. Most recently she was an editor for the 1st edition of the SHEA text Practical Implementation of an Antibiotic Stewardship Program.

Dr. Trivedi received her medical degree from Stanford University School of Medicine and completed residency in Internal Medicine at the University of California, San Francisco. She is board certified in Internal Medicine.