Delivery Information

If you place your order via you will not be charged any freight unless it is under the value of $500 (excl GST). Orders placed via the phone or fax under $1,000 (excl GST) will be charged a handling fee of $16.50 (excl GST). Orders over $1,000 (excl GST) will not incur any charges.


Delivery Times – When Will My Order Arrive?

We aim to get your order to you as quickly as possible. All orders placed before 12pm will be processed the same day.


Orders placed before 12pm

Auckland Delivery: Next business day
Outside of Auckland: 2 Business Days from Order


Orders placed after 12pm

Auckland Delivery: 2 Business Days from Order
Outside of Auckland: 3 Business Days from Order

Tracking information will be sent via e-mail upon shipment of goods if you have placed your order online. If you are concerned about the whereabouts of your order please feel free to contact our customer service team on 0800 433 762.


Courier Company

We use Courier Post for all deliveries. Courier Post boasts New Zealand’s largest nationwide fleet of couriers to ensure your order turns up on time.